Sentiment Analysis in DASH™

AI-Powered Insight into the Customer Experience

Be the first to know, so you’re the first to help

Sentiment Analysis in DASH™ helps contractors monitor job health by reviewing the notes entered by technicians and adjusters throughout the project. Using AI, Sentiment Analysis identifies communications that may indicate frustration or potential concerns and flags them early.

This gives your team a timely heads-up so you can take a more proactive approach to service, helping your team maintain high standards and build trust with every customer.

Customize alerts and prevent escalations before they happen

Custom Notification:

  • Decide who gets notified and how.

Proactive Support:

  • Minimize escalations, job loss, and collection issues.

Keep the pulse on job health

Real-Time Alerts:

  • Get notified the moment any negative sentiment is detected.

Ongoing Insight:

  • Track customer tone within every job with trendlines.

Experience Sentiment Analysis in DASH Today!

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