Frequently Asked Questions
By now, you have probably heard the great news!
CoreLogic® Estimate™, formerly known as Symbility® Mobile Claims® is getting a fresh new look and experience upgrade this Fall. The platform is being modernized with users in mind to enable a smoother experience and enhanced efficiency.
Please take a few minutes to review these frequently asked questions to help you plan for this modernized Estimate experience.
Logistics & Timing
When is the update expected?
The expected 8.0 release dates for Canada are November 6, 2024, and December 12, 2024, for the United States.
Is CoreLogic sunsetting Mobile Claims?
No. Mobile Claims will now be known as CoreLogic Estimate™. This is a modernized and enhanced version of our estimation software that is being modernized to improve functionality and user experience.
Will Mobile Claims still be active when the transition is happening?
Yes. The changes will take effect once version 8.0 is released. Please note, though we are rebranding to Claims Estimate, it is the same Mobile Claims software that you are using right now. You don’t have to download any new software.
User Actions
What should I do as a user to access the modernized version?
Estimate will automatically be updated to the modernized platform with these enhanced functionalities CoreLogic Claims release 8.0.
To experience these changes, users must ensure their computer operating systems meet the following systems requirements.
Beyond these requirements, users will not need to take any action to experience these changes upon the release of version 8.0 for their corresponding location rollout date.
Windows 10 1903 (18362) or higher
or
Windows Server 2019 (18362) or higher
Resources
Where can I find more information about the changes coming to Estimate?
We are excited to share all the exciting updates with our users, so we will provide several resources to help them learn how to navigate and utilize the new Estimate platform. These are just a few ways we are helping our users navigate these changes.
- Live Launch Demos: We’ll host live demos closer to the release, so you can see the updates in action!
- Learning Resources: Visit the CoreLogic Learning Center for guided and self-service Estimate training opportunities.
- Documents and Videos: Check out the Claims Knowledge Base for helpful job aids and demonstration videos.
- Customer Support: Our customer support team is always here for you! Reach out if you have any questions while getting to know the new Estimate platform.
Functionalities
What’s new in CoreLogic® Claims Estimate™?
We’re thrilled to share the following improvements, all inspired by our user feedback.
- Fresh Look & Feel: Enjoy a modern, intuitive user interface that’s sleek and easy to navigate.
- Enhanced Experience: Smoother, faster workflows to help you work more efficiently.
- Performance Boosts: Faster processing times and better overall functionality to save you time.
Will I still be able to utilize the old view of Mobile Claims?
With the 8.0 release of CoreLogic® Claims Estimate™, all users will be automatically updated to the new platform and unable to view the old version of Mobile Claims. We’re confident you’ll love the improvements!